Terms of trade

Order Confirmation

Each order of chosen goods is registrated in the intern system of the e-shop  www.tennislife.eu and than is automatically despatched confirmation e-mail.

Our worker will comfirm by phone or e-mail each order within 3 working days (exceptionally later), he will specify all details at the same time. Please, enter your phone number end e-mail address correctly. Thank you very much for your understanding.

Business conditions

E-shop operator:

BOZISPORT, s.r.o.

Žebětínská 70
CZ - 623 00 Brno

Czech Republic

VAT Number: CZ25564889

Provider is registered at Registration Court in Brno under Section C, insert 34006.

Provider is registrated VAT payer.

Order and conclusion of a sales contract

All of the orders made through the e-shop of company BOZISPORT, s.r.o
are considered as mandatory. The buyer confirm by ordering the goods, that he has been acquainted with business conditions and that he accept them. 

The order is a draft of sales contract. The sales contract is really set in the moment of delivery and payment of the ordered goods by the buyer.

The electronic order is valid only after filling all of the specified data and terms. Place of delivery is address filled in the order form by the buyer.

Property right comes to the buyer on condition, that he pay for the goods,  after accepting the goods.

By filling the registry form, or binding order through the e-shop BOZISPORT, s.r.o, the buyer agrees with rounding-up and archiving personal data by the seller. These data will not be provided to third person. 

Dates of delivery

If the goods are in stock, than the date of delivery is within  4 days from the order. If the goods are not in stock the customer will be informed within 3 working days from the order.

Prices

All the prices are in Euro and incl. VAT.

The prices offered to the wholesalers are netto in Euro, plus VAT. Our parcel service is based on the packets with the weight to 15 kg, for that is accounted 9 Euro in the EU area. All unstorable products and the products over 15 kg make extra costs.

Payment conditions

Payment on account

We accept the payment in advance per Click and Buy. The payment is arrived, when the corresponding amount is scored on our account.

Immediately after the receipt of the payment is the ordered good sent.

Refunds

In accordance with the provision of Act. No. 367/2000 Sb. is the buyer entitled to withdraw from contract without cause within 14 days from delivery. If he decides to withdraw  from contract  in this term and observe the terms, the purchase price of the goods will be returned to him. 

Please, contact us and arrange way of return of the goods.

Returned goods must be in an original wrapping (including labels), this goods must not be devalued through use, tear or wear,  in a defect-free condition and the goods must be complete  (including accessories, certificate of warranty, instruction manual etc.) and with a copy of proof of purchase.

We only return money for ordered goods, not for packaging fees.

The money will be returned to the buyer by post  money order or by amount brought to the bank account, namely within 10 working days after obtainig the goods by seller.

Do not remit the goods Cash–On–Delivery in any case, it will not be accepted and the term of settling will be prolonged.

If the buyer will not satisfy any of above mentioned conditions, the seller will not accept the withdrawal from the contract and the goods will be returned at the expense of the buyer. The Business Conditions are effective as of 1.10.2007.